Terms and Conditions
Effective Date: 15 November 2026
Welcome to Zorequip Concepts Limited. These Terms and Conditions govern your access to and use of our website, products, and online shopping services. By visiting our website or placing an order, you agree to comply with the terms outlined below.
Please read these terms carefully before making a purchase.
1. About Zorequip Concepts Limited
Zorequip Concepts Limited is a Nigeria-based Africa-themed gift shop offering products inspired by African culture, creativity, and heritage.
These terms apply to all customers who access our website, browse our products, or purchase items through our online store.
2. Use of Our Website
You agree to use our website for lawful purposes and in a manner that does not interfere with its functionality or compromise the experience of other users.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems or customer information.
- Distribute malicious software or harmful content through our website.
- Misuse our website, content, or services in any way that could cause damage to the business or other users.
We reserve the right to restrict access to our website where misuse or suspicious activity is identified.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.
However, some differences in product appearance, colour, size, or presentation may occur due to photography, screen settings, or variations in individual products.
Product availability may change without prior notice. We reserve the right to correct errors, update product information, or discontinue products where necessary.
4. Orders and Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products.
An order confirmation or acknowledgement does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to review, decline, or cancel orders where there are issues relating to product availability, pricing errors, incomplete information, suspected fraud, or other legitimate business reasons.
Where payment has been received for an order that cannot be fulfilled, we will communicate the appropriate refund arrangement.
5. Pricing and Payments
All product prices displayed on our website are stated in Nigerian Naira (NGN), unless otherwise indicated.
Prices may change without prior notice. The applicable price for an order is the price displayed at the time the order is placed, subject to correction of genuine pricing errors.
Customers are responsible for ensuring that payment details are accurate and that payments are completed through the available payment channels.
Orders may not be processed until the required payment has been successfully confirmed.
6. Delivery
Zorequip Concepts Limited arranges delivery of purchased products to the address provided by the customer during checkout.
Customers are responsible for providing complete and accurate delivery information.
Delivery charges, estimated delivery periods, and other applicable arrangements will be communicated during the ordering process or through the available delivery information.
Please refer to our Delivery Policy for further details.
7. Returns, Refunds and Cancellations
Customers may request assistance where an order is incorrect, damaged, defective, or otherwise does not match what was purchased.
Requests for returns, refunds, or cancellations will be reviewed in accordance with our Returns and Cancellations Policy and applicable consumer protection requirements.
Please review the relevant policy before placing an order.
8. Intellectual Property
All original website content, including text, graphics, photographs, logos, designs, and other materials belonging to Zorequip Concepts Limited, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use our website content without prior written permission from the relevant rights holder.
Product images, designs, and other materials belonging to third parties remain the property of their respective owners.
9. Limitation of Liability
Zorequip Concepts Limited will take reasonable steps to maintain accurate website information and provide a reliable shopping experience.
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control, including interruptions to internet services, third-party service failures, or delivery disruptions.
Nothing in these terms excludes or limits any consumer rights or legal responsibilities that cannot lawfully be excluded or limited.
10. Privacy and Personal Information
We collect and process customer information in connection with website usage, order processing, customer communication, and service delivery.
Personal information is handled in accordance with our Privacy Policy and applicable Nigerian data protection requirements.
11. Changes to These Terms
Zorequip Concepts Limited reserves the right to update or revise these Terms and Conditions when necessary.
Updated terms will be published on this page, with the effective date revised where appropriate. Continued use of our website after changes are published constitutes acceptance of the revised terms, to the extent permitted by law.
12. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.
Any disputes arising from the use of our website or purchase of our products will be handled in accordance with applicable Nigerian laws.
13. Contact Information
For questions, complaints, or enquiries concerning these Terms and Conditions, please contact us:
Business Name: Zorequip Concepts Limited
Address: 82, Murtala Muhammed Way, Yaba, Nigeria
Email: equip@zorequip.com
Website: https://zorequip.com